Shipping policy

Shipping Policy – PadelPal

Last updated: March 5, 2026

Thank you for shopping with PadelPal. This Shipping Policy explains how orders are processed and delivered.

All orders are processed within 1–3 business days after payment has been confirmed.

Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. We will notify customers if there is a significant delay.

PadelPal currently ships to addresses within South Africa.

At this time, we do not offer international shipping.

Estimated delivery times depend on your location and the courier service used.

Typical delivery times are:

Delivery times are estimates and may vary depending on courier schedules and delivery locations.

Shipping costs are calculated at checkout based on:

Promotional offers such as free shipping may be available from time to time and will be clearly indicated on the website.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.

PadelPal is not responsible for shipping delays caused by factors outside of our control, including:

Customers are responsible for providing the correct shipping address when placing an order.

PadelPal cannot be held responsible for orders delivered to an incorrect address supplied by the customer.

If your package is marked as delivered but you have not received it, please contact the courier company first.

If you still need assistance, contact us and we will help investigate the issue where possible.

If you have any questions regarding shipping, please contact us:

Email: toytech@gmail.com
Phone: [Add your phone number here]
Location: South Africa