Terms of service

Terms of Service – PadelPal

Last updated: March 5, 2026

This website is operated by PadelPal. Throughout the site, the terms “we”, “us” and “our” refer to PadelPal. PadelPal offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country or have permission from a parent or guardian to use this site.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not transmit any viruses, malware, or harmful code.

A violation of any of these terms may result in termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.

Credit card information is always encrypted during transfer over secure networks.

3. Accuracy of Information

We strive to ensure that all information on this website is accurate. However, we do not guarantee that all descriptions, pricing, or other content is completely accurate or current.

We reserve the right to correct any errors or inaccuracies at any time without prior notice.

4. Products and Services

PadelPal sells padel-related products including:

  • Padel balls

  • Padel grips

  • Padel accessories

  • Ball pickup tools

Certain products may be available exclusively online through our website.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

5. Pricing and Payments

All prices are listed in South African Rand (ZAR).

Prices are subject to change without notice.

Payments are processed through secure third-party payment providers. PadelPal does not store credit card details.

6. Shipping and Delivery

Orders are typically processed within 1–3 business days.

Delivery times may take up to 10 business days depending on location and courier services.

PadelPal is not responsible for delays caused by courier companies or circumstances outside of our control.

7. Returns and Refunds

Returns and refunds are handled according to our Refund & Return Policy and in accordance with the Consumer Protection Act.

Customers may request a return within 7 days of receiving their order, provided the item is unused and in its original packaging.

8. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

  • Product descriptions

is the property of PadelPal and may not be reproduced or used without written permission.

9. Limitation of Liability

PadelPal shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

Customers use our products at their own risk.

10. Third-Party Links

Certain content or services available via our website may include materials from third parties.

PadelPal is not responsible for examining or evaluating the content or accuracy of third-party websites.

11. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon being posted on this website.

12. Contact Information

If you have any questions about these Terms of Service, you may contact us at:

Email: toytech@gmail.com
Phone: [Add your phone number]
Location: South Africa